About Us

Our vision.

Making every customer feel like your only customer — without making your team work twice as hard.

The Problem

What customer-facing teams keep telling us

"Today, we don't have the capacity to engage individually with all our customers… leaving a lot of opportunity on the table."

CS
Customer Success
Zendesk

"Our time should be spent talking to customers, not digging through data to understand what to talk to them about."

AM
Account Management
Shopify

"We have great intent — but the right signal at the right moment is buried under spreadsheets and dashboards."

VP
VP, Customer Experience
SaaS scale-up
Our Solution

MineMe takes the guesswork out of outreach

We get it. Customer-facing teams are juggling endless accounts. Inevitably, some customers — real people with unique needs — get overlooked. Even with the best intentions, outreach can easily miss the mark. Today's customers are flooded with content that feels too generic, too irrelevant, or poorly timed, cluttering their mindshare and weakening loyalty. It's hard to get it right. But we think we just might have.

MineMe is taking the guesswork out of outreach, helping client-facing teams deliver individualized, 1:1 service to every customer — not just their biggest ones. Our algorithms combine the most crucial pieces of a customer's data with real-time public information, predicting what they need next and how to message it. Our AI copilot crafts hyper-personalized outreach and works with you to help every customer feel seen, valued, and understood — regardless of their size or shape.

We're on a mission to make every customer feel like your only customer — but hey, you don't have to do all the work. We handle the heavy lifting, so you can unlock 100% of the opportunity on 100% of your accounts.

Our Team

The people building MineMe

Archana Somasegar

Founder & CEO
  • Head of New Customer Growth @ Deliverr (acq. by Shopify, 2022)
  • Innovation & Consumer Tech @ McKinsey
  • B.A. Harvard University
  • MBA Wharton School of Business

Rachit Agarwal

Co-Founder & CTO
  • Founding Engineer @ Branch
  • Software Engineer @ Amazon
  • Founder @ SayF
  • B.S. University of Texas, Arlington
Backed By

Our funders & partners

Afore Wharton RBPC Enterprise Center VLAB

…and others

Capture 100% of opportunity
for 100% of your accounts.

Ready to learn how? Book a 30-minute walkthrough with our team.